Tal Ben-Zvi Howe School, Stevens Institute of Technology
Healthcare Decisions and Performance: Can Accountable Care Organizations Deliver?

Accountable Care Organizations (ACOs) have been proposed as a novel way to slow fast-rising healthcare costs, to improve the quality of health provided, and to create a new healthcare industry structure. This presentation provides an overview of New Jersey's healthcare system, the change dynamics and the challenges providers face in this era of change and crisis in healthcare. Using a roadmap, we navigate through the elements that affect decisions and performance in a healthcare environment. Data extracted from a simulation exercise informs this investigation. Our findings complement and extend traditional strategy and social frameworks and perspectives in healthcare. They shed light on our main question of whether ACOs can promote performance.